FAQS

A: The Ruby & R.A. Vincent Shop is wo-manned by one single author mom (me!). I do all the ordering, signing, packaging, and shipping single-handedly, so I ship twice a month. You will receive a confirmation/tracking number as soon as I place your order in USPS's hands.

A: Your order(s) will arrive in one package. No split orders/spilt shipping. This is down to keep shipping costs down for every customer.

A: No returns on E-books. E-Books are final sale.

A: Returns are accepted if your books happen to arrive damaged. If that happens, send the Ruby & R.A. Vincent Shop a message that includes a photo of the damage within thirty days of the date of delivery. After photo is received, your return will be processed.